MN Nutra Privacy Policy

Last Updated: May 11, 2026

This Privacy Policy describes how MN Nutra LLC ("MN Nutra," "we," "us," or "our") collects, uses, shares, and protects personal information in connection with your use of our website (www.mnnutra.com), products, and services (collectively, our "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect various types of information to provide and improve our Services to you. This includes:

a. Information You Provide to Us

• Contact Details: Your name, email address, mailing address, and phone number. We collect your phone number for order and shipping contact and for optional account/identity verification. We do not currently use phone numbers for SMS/text-message marketing.
• Account Data: Username, password, and other credentials used to establish and maintain an account with us.
• Communications: Information you provide when you communicate with us, including customer support inquiries, feedback, or other interactions via email or other channels.
• Order and Purchase History: Details of products and services you purchase from us, including transaction data and subscription preferences.
• Payment Details: We use industry-standard, PCI-DSS compliant third-party payment processors to handle all payment transactions. We may receive limited payment information such as the last four digits of your payment card and billing address, but we do not store full credit card numbers on our servers. For specific information about the payment processor(s) currently in use, please contact us at support@mnnutra.com.
• User-Generated Content: Information you choose to post on our website, such as product reviews or community forum posts. Please note that product reviews and other user-generated content may be visible to other users and the public and will remain visible for as long as the content is posted on our website.
• Marketing Data: Your preferences for receiving marketing communications and details about your engagement with our marketing efforts.

(Note: Health data, such as blood test results or health questionnaire responses, is not collected on mnnutra.com. Such data is only collected through our separate MN 360 platform, which is governed by its own specific privacy policies and health data protections.)

b. Automatic Data Collection

We, our service providers, and business partners may automatically log information about you, your device, and your interaction with our Services over time. This includes:

• Device Data: Operating system type and version, manufacturer and model, browser type, screen resolution, IP address, unique identifiers, language settings, and general location information.
• Online Activity Data: Pages viewed, time spent on pages, referring website, navigation paths, access times, and whether you have opened our emails or clicked links within them.

We use cookies and similar technologies to operate this website. As of the Last Updated date above, the third-party analytics and advertising tools described in this section (Google Analytics 4, the Meta Pixel, and Klaviyo) are not active on our Website and we are not currently collecting data through them. We describe them here for transparency. If we activate any of them, we will update this policy's effective date and, where required by law, present a consent choice before they load. When active, they would function as follows:

• Google Analytics 4 (GA4): We would use GA4 to collect and analyze information about how visitors use our website, including page views, session duration, traffic sources, and user behavior. GA4 may use cookies and collects data such as your IP address (which may be anonymized), device information, and browsing activity. For more information, please visit Google's Privacy Policy.
• Meta Pixel (Facebook Pixel): We would use the Meta Pixel to measure the effectiveness of our advertising on Meta platforms (Facebook, Instagram), to understand the actions visitors take on our website, and to deliver targeted advertisements. The Meta Pixel collects data such as HTTP headers, pixel-specific data, button click data, and form field values. The use of Meta Pixel may involve the transmission of certain user data to Meta for advertising measurement and optimization purposes. Under certain state privacy laws, this transmission may be considered "sharing" of personal information for cross-context behavioral advertising. See Section 5 (Your State Privacy Rights) for your opt-out rights. For more information, please visit Meta's Data Policy.
• Klaviyo: We would use Klaviyo as our email marketing and customer data platform. Klaviyo would collect data related to your email interactions (e.g., opens, clicks), purchase history, and browsing behavior on our website to enable personalized email communications and marketing automation. For more information, please visit Klaviyo's Privacy Policy.
• Google Search Console (GSC): We use GSC to monitor and maintain our website's presence in Google Search results. GSC provides aggregated data about search queries, click-through rates, and indexing status. GSC does not collect personal information directly from users visiting our website.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website. For more details, please see our Cookie Policy.

2. How We Use Your Personal Information

We use your personal information for various purposes, primarily to provide and improve our Services, and for our legitimate business interests.

a. To Perform Our Contractual Obligations

• Service Delivery: To provide, operate, and improve our Services, process your payments, fulfill orders (including pre-orders and recurring subscriptions), and complete transactions.
• Communication: To communicate with you about your orders (including pre-order status updates and shipping notifications), your account, and our Services, including sending updates, security alerts, and support messages.

b. For Our Legitimate Interests

• Service Improvement and Protection: To understand your needs, personalize your experience, troubleshoot issues, ensure security, and protect against fraudulent or illegal activities.
• Research and Development: To analyze and improve our Services and business. This may involve creating aggregated or de-identified data.
• Direct Marketing: To send you marketing communications about our products, promotions, and initiatives, where permitted by law and in line with your preferences. You can opt-out of marketing communications at any time. We do not currently send SMS/text-message marketing. If we introduce SMS marketing, it will require your separate, express opt-in as described in our SMS Terms and Conditions, and such consent will never be a condition of any purchase.
• Advertising Measurement: If and when we activate advertising tools (see Section 1(b)), to measure the effectiveness of our advertising campaigns and to understand how users interact with our website after viewing or clicking on an advertisement.

c. To Comply with Legal Obligations

• Legal Compliance: To comply with applicable laws, lawful requests, and legal processes.
• Fraud Prevention: To prevent, identify, investigate, and deter fraudulent, harmful, or illegal activities.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or others.

3. How We Disclose Your Personal Information

We may disclose personal information to:

• Affiliates: Within the MN Nutra corporate family (e.g., MN 360 Inc.) for purposes consistent with this Privacy Policy.
• Service Providers: Companies and individuals who provide services on our behalf, such as payment processing, order fulfillment, shipping, customer service, and IT services.
• Advertising Partners: As described in Section 1(b), these advertising tools are not currently active. If and when we activate them, certain data may be transmitted to advertising platforms such as Meta for advertising measurement and optimization, which under certain state privacy laws may be considered "sharing" of personal information for cross-context behavioral advertising purposes. If we activate such sharing, you may opt out as described in Section 5 below.
• Legal Authorities: When required by law, such as in response to a subpoena or court order, or to protect our rights or the safety of others.
• Business Transfers: In connection with a merger, acquisition, asset sale, or other business transaction, your personal information may be transferred to the acquiring entity.

4. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information.
• Objection: Object to the processing of your personal information for certain purposes.
• Withdraw Consent: Withdraw your consent where we rely on it to process your personal information.
• Account Deletion: To request deletion of your account and associated personal data, please contact us at support@mnnutra.com.

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We may require you to verify your identity before fulfilling your request.

5. Your State Privacy Rights

a. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information. We do not currently "sell" or "share" personal information for cross-context behavioral advertising. As described in Section 1(b), advertising tools such as the Meta Pixel are not currently active; if and when we activate them, certain advertising activities may constitute "sharing" under California law, and you may opt out by contacting us at support@mnnutra.com with the subject line "California Opt-Out Request." We also honor the Global Privacy Control (GPC) signal as a valid opt-out request.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a request, please contact us at support@mnnutra.com or call +1 (888) 218-8866. We will verify your identity before processing your request.

b. California "Shine the Light" Law (Civil Code § 1798.83)

Under California's "Shine the Light" law, California residents who provide personal information to a business in connection with obtaining products or services for personal, family, or household use are entitled to request and obtain, once per calendar year, information about the categories of personal information shared with third parties for their own direct marketing purposes, and the names and addresses of those third parties. As described in Section 1(b), advertising tools such as the Meta Pixel are not currently active, and we do not currently disclose personal information to third parties for their own direct marketing purposes. If and when we activate such tools, certain data may be transmitted to Meta Platforms, Inc. through the Meta Pixel for advertising measurement and optimization purposes, which may constitute disclosure for direct marketing purposes under this law. To submit a Shine the Light request, please email us at support@mnnutra.com with the subject line "Shine the Light Request."

c. Do Not Track (DNT) Signal Disclosure

Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for how to interpret DNT signals, our website does not currently respond to or alter its practices when it receives a DNT browser signal. However, as described above, we honor the Global Privacy Control (GPC) signal: if and when we share personal information for cross-context behavioral advertising, a GPC signal will be treated as a valid opt-out of that sharing under the CCPA/CPRA. We do not currently engage in such sharing.

d. Virginia, Colorado, Connecticut, and Other State Residents

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws may have similar rights, including the right to access, correct, delete, and opt out of certain data processing activities. To exercise your rights, please contact us using the details in the "Contact Us" section.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Specifically:

• Account and order data is retained for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.
• Marketing data is retained until you opt out of marketing communications or request deletion.
• Analytics data: if and when we activate third-party analytics tools (GA4, Meta Pixel, Klaviyo), any data they collect would be subject to the retention policies of those respective platforms. As described in Section 1(b), these tools are not currently active.
• Customer service communications are retained for a reasonable period to ensure quality and to resolve any ongoing issues.

When personal information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

8. International Data Transfers

Your personal information may be stored and processed in any country where we have facilities or where we engage service providers. By using our Services, you understand that your information may be transferred to countries outside of your country of residence, which may have different data protection laws than your country.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MN Nutra LLC 3350 SW 148th Avenue, Suite 110 Miramar, Florida, 33027, USA Email: support@mnnutra.com Phone: +1 (888) 218-8866 Hours: Monday–Friday, 9:00 AM – 5:00 PM ET

We respond to all inquiries within 1 business day.

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