MN Nutra Refund Policy
Last Updated: April 23, 2026
At MN Nutra LLC ("MN Nutra," "we," "us," or "our"), we are committed to your satisfaction. If you are not entirely satisfied with your purchase, we're here to help. This policy outlines the conditions under which returns and refunds are processed for products purchased directly from www.mnnutra.com.
1. 30-Day Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on all products purchased directly from MN Nutra. If you are not completely satisfied with your purchase for any reason, you may request a refund within 30 days of the original purchase date.
2. Eligibility for Refund
To be eligible for a refund under our 30-day satisfaction guarantee:
The request must be made within 30 days of the original purchase date.
Proof of purchase (order number, receipt) is required.
a. First-Time Orders (Opened Products Accepted)
We understand that you need to try our products to evaluate your satisfaction. For your first order of a specific product, we accept refund requests even if the product has been opened or partially used.
To make the process as seamless as possible for our new customers, we offer "returnless refunds" for first-time orders. This means you will receive a full refund without needing to ship the opened product back to us. We simply ask that you dispose of the product responsibly.
b. Subsequent Orders (Unopened Products Only)
For any subsequent orders of the same product, or for orders containing multiple units of the same product beyond the first unit, we only accept returns for products that are unopened, unused, and in their original packaging with the safety seal intact.
3. Restocking Fees
We do not charge any restocking fees for returned items.
4. Return Shipping Costs
First-Time Orders: As mentioned above, first-time orders are eligible for a returnless refund, so no return shipping is required.
Subsequent Orders: For returns of unopened products from subsequent orders, the customer is responsible for paying the return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Damaged or Incorrect Items: If the return is a result of our error (e.g., you received an incorrect or defective item), MN Nutra will cover the return shipping costs.
5. Non-Eligible for Refund
Products purchased from unauthorized resellers or third-party platforms.
Products returned without prior authorization.
Products that are past their expiration date at the time of the return request.
Original shipping costs paid at the time of purchase are generally non-refundable.
6. How to Initiate a Return or Refund
To initiate a return or refund, please follow these steps:
Contact Customer Service: Email us at support@mnnutra.com or call us at +1 (888) 218-8866 to request a refund or obtain a Return Authorization (RA) number. Please do not send products back without contacting us first.
Provide Information: Be prepared to provide your order number, the name of the product(s) you wish to return, and a brief description of why you are requesting a refund.
Return Shipping (If Applicable): If your return requires shipping the product back (for subsequent orders), you will receive instructions on where to send the package.
7. Processing Refunds
Upon receipt and inspection of the returned product (if applicable), or upon approval of a returnless refund request, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your bank or credit card statement.
8. Abuse of Policy
We reserve the right to limit or deny refunds in cases of suspected abuse, fraud, or excessive return activity. In such cases, we may require the physical return of the product, even for first-time orders, before processing a refund.
9. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about our Refund Policy, please contact us:
MN Nutra LLC 3350 SW 148th Avenue, Suite 110 Miramar, Florida, 33027, USA Email: support@mnnutra.com Phone: +1 (888) 218-8866